Doctors Without Borders (Leger Uten Grenser/MSF) is seeking a skilled and passionate IT Support Technician for a temporary position from 10 November 2025 to 28 December 2026, based in Oslo. This role requires immediate availability, and applicants must already be residing in Norway with a valid residence and work permit.

Doctors Without Borders is an independent, impartial emergency medical aid organization committed to saving lives and reducing suffering wherever the need is greatest. You’ll join a diverse, dedicated team whose expertise directly supports lifesaving medical work around the world.

As an IT Support Technician, you will play a key role in ensuring the efficiency, reliability, and security of our systems, networks, and infrastructure by providing day-to-day service, support, and maintenance of our IT systems. Your skill set and expertise will directly support our mission and help us make a lasting impact. The IT Support Technician will be part of a small IT team and report to the Head of IT.

We are actively working towards creating an inclusive workplace where all voices are heard, respected, and valued. We are committed to accessibility and are happy to make reasonable adjustments for candidates who may need them—during the recruitment process and throughout employment.

Key Responsibilities

• Provide IT support and services to all staff and guests in the MSF Norway offices, for all systems and physical IT infrastructure.
• Set up, install, and configure new computers and tablets; provide support and troubleshooting; perform maintenance and updates on a regular basis.
• Maintain and update all IT equipment inventory on the MSF asset management system.
• Provide technical support during MSF Norway events and meetings; maintain meeting room systems and audio-visual technology, such as projectors, TVs, speakers, cameras, etc.
• IT and network cabling (meeting rooms and workstations).
• Provide Level Two IT support during the absence of the Systems and Network Administrator, by following set guidelines, policies, and procedures.
• Support the IT team in maintaining systems and documentation, and actively participate in IT projects and relevant cross-departmental projects.
• Ensure information security policies and procedures are followed across all systems that store and process MSF data, and across all IT work areas.

Your Qualifications and Experience

• Minimum 3 years of professional experience with the functioning of IT systems, including knowledge of operating systems and applications, as well as hardware and software troubleshooting, and user support.
• Bachelor’s degree within IT, or equivalent work experience.
• Industry-standard certifications such as Microsoft, etc.
• Service-oriented: responds empathetically to clients and understands their concerns and needs, while following IT Service Management processes.
• A very good learning attitude and willingness to build an IT career.
• Good knowledge of:
  • Windows 11
  • Microsoft Office Desktop Suite
  • Microsoft Teams
  • PC and other IT equipment hardware
  • Active Directory
  • Office 365 Suite
  • Helpdesk systems such as Freshservice, Topdesk, etc.
• Available to perform tasks occasionally outside office hours.
• Good communication skills.
• Proficiency in English (level B2); Norwegian is an advantage.
• Experience with supporting systems with accessibility in mind is an advantage.

What We Offer

• Salary: Salary is set according to our Salary Policy, Grade 14 (ranging from NOK 47,845 to 53,236 per month depending on experience).
• Location: Work from our Oslo office, with the option for home office one day per week.
• Contract type: 100%, from 10 November 2025 to 28 December 2026.
• Professional growth and collaboration: Join a diverse, motivated team supporting lifesaving operations globally.

How to Apply: Please submit either: A CV and cover letter, or A video resume (max. 3–5 minutes) if that format is more convenient for you. You can upload your files under 'Upload CV' or 'Additional files'.

Contact: If you have any specific questions about the job please contact Head of IT- Syed Mohammed Sirajuddin.

At MSF, we value diversity and seek to have an inclusive and accessible work environment. We encourage all individuals who have the required qualifications to apply, independently of their ethnic, national or cultural background, age, gender, sexual orientation, religious belief, disabilities, or other aspects of their identity.